Previous incidents
[external] ING bank is not operational
Resolved Oct 21, 2025 at 6:31am UTC
The issue was resolved by the bank.
1 previous update
Settlement times for FX are delayed
Resolved Oct 20, 2025 at 9:10am UTC
Settlement times for FX are back to normal.
[external] Volksbanken Major Outage
Resolved Oct 11, 2025 at 2:43pm UTC
The situation has been resolved by Volksbanken.
2 previous updates
[external] Commerzbank Outage
Resolved Oct 9, 2025 at 12:35pm UTC
The Commerzbank outage has now been resolved. We apologise for any inconvenience.
1 previous update
Settlement times for FX are delayed
Resolved Oct 7, 2025 at 4:18pm UTC
The issue with settlement time delays for USDC on SOL has been resolved.
1 previous update
Settlement times for FX are delayed
Resolved Oct 1, 2025 at 7:21pm UTC
Third party provider has resolved issue affecting settlement times across the EVM networks: Ethereum and Polygon. All in-transit EMV network settlements have successfully processed.
1 previous update
Open Banking Conversion Drop in DE (Norisbank, Deutsche Bank, Commerzbank, Po...
Resolved Sep 30, 2025 at 6:50am UTC
After investigating the conversion drops with the underlying banks and our providers, we are suspecting that the conversion drop was connected to the SEPA Instant outage of one of our bank partners during the time.
SEPA Instant payments were rejected at the time. Most banks automatically used SEPA Standard instead after the rejection. However, Norisbank, Deutsche Bank, Postbank, Volksbanken and Commerzbank fully rejected the flow which caused the drop in conversion.
We will make sure to po...
2 previous updates
Webhook Settlement Delays
Resolved Sep 30, 2025 at 12:00am UTC
The issue is resolved since 2am CET. We will make sure to update you about the measures we put in place to prevent this from happening in the future again.
Thank you for your patience.
5 previous updates
Settlement times for FX are delayed
Resolved Sep 29, 2025 at 11:49am UTC
We have resolved the issue affecting FX settlement times. Settlement times with the FX product are back to normal.
N26 payment initiation outage
Resolved Sep 29, 2025 at 10:55am UTC
N26 issue resolved
1 previous update
[external] Revolut Open Banking Outage
Resolved Sep 19, 2025 at 6:44pm UTC
The issue seems to be resolved fully. We will continue monitoring the situation.
3 previous updates
[external] POLYGON Mainnet Issues
Resolved Sep 10, 2025 at 5:00pm UTC
The POLYGON mainnet issues have been resolved. Settlement times for FX on that network are back to normal.
1 previous update
[external] Sparkassen, BW-Bank, NORD/LB, Weberbank Outage
Resolved Sep 3, 2025 at 8:27am UTC
The issue has been resolved and Conversion rates are up again to normal levels.
1 previous update
[external] Volksbanken SEPA Instant Issues
Resolved Aug 31, 2025 at 9:06pm UTC
The outage has been resolved by Volksbanken and instant payments are processed instantly again.
Thank you for the patience.
1 previous update
Maintenance Window of an underlying provider for FX Settlement taking longer ...
Resolved Aug 28, 2025 at 7:00pm UTC
Maintenance has been completed and the issues have been resolved.
Maintenance Window of an underlying provider for FX Settlement taking longer ...
Resolved Aug 28, 2025 at 10:28am UTC
Maintenance has been completed and the issues have been resolved.
1 previous update
Payment processing times are increased
Resolved Aug 18, 2025 at 2:29pm UTC
The issue has been resolved by our partner and payments are settling instantly again.
1 previous update