Previous incidents

July 2025
Jul 18, 2025
1 incident

Deutsche Bank, Norisbank and Postbank - Major Outage

Degraded

Resolved Jul 19 at 08:34am CEST

The issue has been resolved. We apologize for the inconvenience.

1 previous update

Jul 17, 2025
1 incident

Return Table in the Dashboard is experiencing problems

Resolved Jul 17 at 05:02pm CEST

The fix is released and the return table is working correctly again. The root cause was a data validation issue on the API side which we are making sure to prevent going forward.

Jul 13, 2025
1 incident

[Connectivity] Sparkassen Major Outage

Degraded

Resolved Jul 13 at 05:35pm CEST

The issue has been resolved. We are monitoring the situation with the bank.

1 previous update

Jul 10, 2025
1 incident

Documentation Degraded

Degraded

Resolved Jul 10 at 07:03pm CEST

The Issue has been resolved by our provider. We are taking actions to make sure we are set up with redundancy going forward.

1 previous update

Jul 09, 2025
1 incident

API responds with 503 Service Unavailable

Degraded

Resolved Jul 09 at 10:58am CEST

The issue was automatically resolved by our infrastructure, and we’ve identified the root cause. Safeguards are now being implemented to prevent recurrence.

1 previous update

Jul 03, 2025
1 incident

Payment "paid" status notification delayed

Degraded

Resolved Jul 03 at 07:30pm CEST

The issue has been resolved and all payments have been cleared successfully. Webhooks have been sent for all pending payments.

Please let us know, if you are still experiencing problems. Thank you for the patience.

1 previous update

Jul 01, 2025
1 incident

Sparkasse Major Outage

Resolved Jul 01 at 10:10am CEST

We experienced an issue for Sparkasse, today between 10:10am and 10:40am.

Both services, aggeragtion and payment, experienced a major outage

Performance has since returned to normal. We apologize for the inconvenience.