Previous incidents
Manual settlement in the dashboard is temporarily unavailable
Resolved Dec 16 at 01:45pm CET
Manual settlement in the dashboard is available again
1 previous update
[Sandbox] Issue loading GBP payments in Sandbox Dashboard
Resolved Nov 26 at 11:16am CET
The issue is resolved. Thank you for your patience.
1 previous update
[external] Major Outage of Sparkassen Open Banking
Resolved Nov 23 at 09:45am CET
The issue seems to have resolved and we see that conversion rates are recovered again.
1 previous update
Delayed Payments Processing
Resolved Nov 13 at 09:20am CET
The fix is released and working. We do not see any issues anymore in processing speed. We are monitoring the situation further and check if retrospective fixes are needed.
Thank you for the patience
2 previous updates
[external] ING bank is not operational
Resolved Oct 21 at 08:31am CEST
The issue was resolved by the bank.
1 previous update
Settlement times for FX are delayed
Resolved Oct 20 at 11:10am CEST
Settlement times for FX are back to normal.
[external] Volksbanken Major Outage
Resolved Oct 11 at 04:43pm CEST
The situation has been resolved by Volksbanken.
2 previous updates
[external] Commerzbank Outage
Resolved Oct 09 at 02:35pm CEST
The Commerzbank outage has now been resolved. We apologise for any inconvenience.
1 previous update
Settlement times for FX are delayed
Resolved Oct 07 at 06:18pm CEST
The issue with settlement time delays for USDC on SOL has been resolved.
1 previous update
Settlement times for FX are delayed
Resolved Oct 01 at 09:21pm CEST
Third party provider has resolved issue affecting settlement times across the EVM networks: Ethereum and Polygon. All in-transit EMV network settlements have successfully processed.
1 previous update