Incidents reported on status page for Ivy https://status.getivy.io/ https://d1lppblt9t2x15.cloudfront.net/logos/a4aa2ba48d29863027050e90985347dc.png https://status.getivy.io/ en https://status.getivy.io/incident/786977 Tue, 16 Dec 2025 12:45:00 -0000 https://status.getivy.io/incident/786977#36376e36bab1784996a73873557d6a2168b1fe13a56856cec4e1d0afa665b62e Manual settlement in the dashboard is available again https://status.getivy.io/incident/786977 Mon, 15 Dec 2025 17:09:00 -0000 https://status.getivy.io/incident/786977#60336142fc02b0ef021330621ab67732060df289531d4c95786a563ebe84376b The manual settlement in the dashboard is temporarily unavailble as we are deploying internal FX changes. We are working on enabling it again shortly. https://status.getivy.io/ Sun, 30 Nov 2025 00:31:57 +0000 https://status.getivy.io/#aabf82be4be89474c284beea013dc6ef6ad23af3b4506988d6848e6cea206e65 Documentation recovered https://status.getivy.io/ Sun, 30 Nov 2025 00:25:58 +0000 https://status.getivy.io/#aabf82be4be89474c284beea013dc6ef6ad23af3b4506988d6848e6cea206e65 Documentation went down https://status.getivy.io/incident/774454 Wed, 26 Nov 2025 10:16:00 -0000 https://status.getivy.io/incident/774454#7421dd5097459bde68686ff846851eef41281b1c55c1f4fd844b8fd069fff3dc The issue is resolved. Thank you for your patience. https://status.getivy.io/incident/774454 Wed, 26 Nov 2025 08:39:00 -0000 https://status.getivy.io/incident/774454#de8bb708b71ac99da7b0ad3920035a214088e295578fd0266e901492ac7d8329 We’re having some trouble with displaying GBP payments in the Sandbox Dashboard. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.getivy.io/incident/772597 Sun, 23 Nov 2025 08:45:00 -0000 https://status.getivy.io/incident/772597#b7557ab2b38dbd1a0d4f42892f02901ce04f256ef0f07b6cdc5c3c17869eda60 The issue seems to have resolved and we see that conversion rates are recovered again. https://status.getivy.io/incident/772597 Sat, 22 Nov 2025 21:42:00 -0000 https://status.getivy.io/incident/772597#62cfd2759253157a8b8e86a2a4be46e1126dd40d30e007bbdcbfc7230ac39da0 We saw a major outage happening at Sparkassen yesterday night beginning at roughly 10pm. The bank returned 503s on all endpoints indicating an internal error on their end. https://status.getivy.io/incident/763653 Thu, 13 Nov 2025 08:20:00 -0000 https://status.getivy.io/incident/763653#1f083f188fded186f395b5713c5a249af85bf84ffb732495ae70ec787d4a9edc The fix is released and working. We do not see any issues anymore in processing speed. We are monitoring the situation further and check if retrospective fixes are needed. Thank you for the patience https://status.getivy.io/incident/763653 Thu, 13 Nov 2025 08:06:00 -0000 https://status.getivy.io/incident/763653#cbadf60a4e8e2c790359ae8f287a2c0a9fbb69a9587cf0006e907b0672f7b68a We have identified the root cause and are working on a fix right now. We will update you once the fix is released. https://status.getivy.io/incident/763653 Thu, 13 Nov 2025 07:45:00 -0000 https://status.getivy.io/incident/763653#b04a8d9fa983aef09d101ed1142f6775e17cb1f6f910ce4e8c0de289da5c6ef3 We see delayed payment processing since roughly 5:37am. The team is fixing this with highest priority. We will give you a heads up as soon as we know more. https://status.getivy.io/incident/745318 Sat, 01 Nov 2025 23:00:08 -0000 https://status.getivy.io/incident/745318#37575fb29347376e4a3d70a90d193a794f54799008412ac120bea44546a18025 Maintenance completed https://status.getivy.io/incident/745318 Sat, 01 Nov 2025 15:00:08 -0000 https://status.getivy.io/incident/745318#08df558363ab5116be646c1cfacc5f2660cb21e1705f8694680bb93d8d04ba3b Maintenance window scheduled by a core provider for the FX Settlement product. This will result in settlement delays. https://status.getivy.io/incident/746772 Tue, 21 Oct 2025 06:31:00 -0000 https://status.getivy.io/incident/746772#a694d9c038b1e2184682eb34fcb581a220aeaf565fbde0303e7b824990e61e00 The issue was resolved by the bank. https://status.getivy.io/incident/747075 Mon, 20 Oct 2025 09:10:00 -0000 https://status.getivy.io/incident/747075#23562a082de03987aae2e194cfb0f2692d3419f386f0ba89862e19e0899e716c Settlement times for FX are back to normal. https://status.getivy.io/incident/746772 Mon, 20 Oct 2025 07:22:00 -0000 https://status.getivy.io/incident/746772#6c6a252598238828502aa98fe8e2f36ccec4c88eb827bc688effb38ce021fb8b ING bank is currently not operational, we will update the status as soon as the issue is resolved on their side https://status.getivy.io/incident/740391 Sat, 11 Oct 2025 14:43:00 -0000 https://status.getivy.io/incident/740391#55e7a0120084b7a73207a324a309564ad6274c461a0404ac4b91a626bc2f3e0e The situation has been resolved by Volksbanken. https://status.getivy.io/incident/740398 Thu, 09 Oct 2025 12:35:00 -0000 https://status.getivy.io/incident/740398#d82694c4ff4693df5e082b2701a29c4633b716f5b2a46b99d3703823a7ad36fc The Commerzbank outage has now been resolved. We apologise for any inconvenience. https://status.getivy.io/incident/740391 Thu, 09 Oct 2025 09:50:00 -0000 https://status.getivy.io/incident/740391#89ba03eb471a2a3280a04425ab0c0d47155a7112ce0c26e9e503f283eb0dd168 To clarify, an unannounced change by the institution is currently affecting SEPA Instant processing. The remediation is underway. https://status.getivy.io/incident/740398 Thu, 09 Oct 2025 07:31:00 -0000 https://status.getivy.io/incident/740398#95925fa84d191a925167f088324284be09e2b4612467d32e77e5c4015dba1da2 There is a major outage with Commerzbank going on right now. The issue is identified and the fix is being worked on right now. We will inform you as soon as a change to the situation occurs. https://status.getivy.io/incident/740391 Thu, 09 Oct 2025 07:11:00 -0000 https://status.getivy.io/incident/740391#8bc52ca561fa0f8a79b106fa59ccc81ec98fa98f84d3f1bd3c8da2cb0ebe479e There is a major outage with Volksbanken & Raiffeisenbanken going on right now. The issue is identified and the fix is being worked on right now. We will inform you as soon as a change to the situation occurs. https://status.getivy.io/incident/739159 Tue, 07 Oct 2025 16:18:00 -0000 https://status.getivy.io/incident/739159#a66861ef6d3fd991e90d89d210b3923f9690f43b8862da03408827253a870510 The issue with settlement time delays for USDC on SOL has been resolved. https://status.getivy.io/incident/739159 Tue, 07 Oct 2025 09:19:00 -0000 https://status.getivy.io/incident/739159#91bbbaecf3ed09438769b5e75bc4d5935f3990ec27e4ae767535d196491245b9 Settlement times for FX are delayed for USDC on the SOL platform. We are working on resolving the issue. https://status.getivy.io/incident/734836 Thu, 02 Oct 2025 07:30:43 -0000 https://status.getivy.io/incident/734836#63e11ea8e9c4d7b0aaba06e463d4dea217fa9946b65a2ce5b52837b72a06ddfa Maintenance completed https://status.getivy.io/incident/734836 Thu, 02 Oct 2025 07:00:43 -0000 https://status.getivy.io/incident/734836#1e5fc87f7820663a575094556dd426a48a6b98ac37c99f95e5409ef69746134d There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/incident/735692 Wed, 01 Oct 2025 19:21:00 -0000 https://status.getivy.io/incident/735692#e89aa7833fa66ed67f37983c49c3c3d2edbfa4889bc070eeac4179304e8b83bb Third party provider has resolved issue affecting settlement times across the EVM networks: Ethereum and Polygon. All in-transit EMV network settlements have successfully processed. https://status.getivy.io/incident/735692 Wed, 01 Oct 2025 12:37:00 -0000 https://status.getivy.io/incident/735692#3ecea3b4eb541ceff57f9622554a72dd0fe3369f9312d12f0d87a26a1197e42a Settlement times for FX are delayed due to delays of a 3rd party provider. This affects settlement times across the EVM networks: Ethereum and Polygon. https://status.getivy.io/incident/734388 Tue, 30 Sep 2025 06:50:00 -0000 https://status.getivy.io/incident/734388#911ff2d414178e1981ee05cd38241241f185560420bb6729c1d901e11f15d52e After investigating the conversion drops with the underlying banks and our providers, we are suspecting that the conversion drop was connected to the SEPA Instant outage of one of our bank partners during the time. SEPA Instant payments were rejected at the time. Most banks automatically used SEPA Standard instead after the rejection. However, Norisbank, Deutsche Bank, Postbank, Volksbanken and Commerzbank fully rejected the flow which caused the drop in conversion. We will make sure to post a final report once we have the full picture. Thank you for the patience. The team is working hard on getting more redundancy into place to make sure these things will not happen again. https://status.getivy.io/incident/734388 Tue, 30 Sep 2025 00:34:00 -0000 https://status.getivy.io/incident/734388#9d2262d0603ad9ad596dfd81c13c7402078c78237bf9c19d88fb16efc1a3c2f7 The issue is resolved since 2am CET. We will make sure to update you about the measures we put in place to prevent this from happening in the future again. Thank you for your patience. https://status.getivy.io/incident/734381 Tue, 30 Sep 2025 00:00:00 -0000 https://status.getivy.io/incident/734381#10646347babb2dd557dc1024eb7f545c9a218191a2bc2e0c6876df5d97e3fb06 The issue is resolved since 2am CET. We will make sure to update you about the measures we put in place to prevent this from happening in the future again. Thank you for your patience. https://status.getivy.io/incident/734381 Mon, 29 Sep 2025 18:43:00 -0000 https://status.getivy.io/incident/734381#71b5943108fe3efe2756d1ac8fda5607952678a36170260ab7df0fd4e55b1af0 We see Delayed Payments from the Backlog settling. We are monitoring the situation and will give you an update once the situation has stabilised. Thank you for the patience. https://status.getivy.io/incident/734381 Mon, 29 Sep 2025 18:04:00 -0000 https://status.getivy.io/incident/734381#591a87f0eb1c352461ebdb88b336fff90ff6f6515a0ec99c7cf271170db312da Our external provider has informed us that there is an issue with their TIPS connection which is affecting SEPA Instant Payments. We will update you, as soon as anything changes. https://status.getivy.io/incident/734381 Mon, 29 Sep 2025 17:56:00 -0000 https://status.getivy.io/incident/734381#872e2946ece868a05da6d32d395952201d28e8070f1efc4806a46ed420e45e67 The issue is still going on. It is escalated with highest priority in our Bank Partner's Team. Thank you for the patience. We are doing everything we can to resolve this. https://status.getivy.io/incident/734381 Mon, 29 Sep 2025 16:09:00 -0000 https://status.getivy.io/incident/734381#89a544070f69ff44e0c42a6a634d44ae67b9322e30dadb509c609f346f7420bf Our banking partner has confirmed an outage on their end. Their team is working on a fix. We will provide you with an update shortly. We expect all payments which have arrived in the meantime to settle as usual once the issue has been resolved. Thank you for the patience. https://status.getivy.io/incident/734388 Mon, 29 Sep 2025 15:33:00 -0000 https://status.getivy.io/incident/734388#ee922f2fbeda3a634ac2cf87a2b6b31cc1cc7d4553882e18a88472218eff788d We see a drop in conversion across several banks and providers in Germany. Specifically, Norisbank, Deutsche Bank, Commerzbank, Postbank, Volksbanken. We are investigating with providers and the banks directly to understand the root cause of this. As soon, as we know more, we will update you here. https://status.getivy.io/incident/734381 Mon, 29 Sep 2025 15:26:00 -0000 https://status.getivy.io/incident/734381#b9e965e8be8fc67d8f99310ac2b7db2dea9ee4d8214b0ae4a4dfd41ad8c2334d We see heavy delays in webhook delivery with one of our bank partners. This causes webhook delays for some, not all settled payments. All payments settle and will be processed as soon as this issue is patched. We are pushing this with our bank partner and will update you asap. https://status.getivy.io/incident/734258 Mon, 29 Sep 2025 11:49:00 -0000 https://status.getivy.io/incident/734258#61bb9e916e2f18001cba7ca6e22343de95b05012661cd3abbe1ab007813cd6f6 We have resolved the issue affecting FX settlement times. Settlement times with the FX product are back to normal. https://status.getivy.io/incident/734223 Mon, 29 Sep 2025 10:55:00 -0000 https://status.getivy.io/incident/734223#a8e34bf0e8960239e1786e8c996e58aa0a4e9d06e891ec2047064baf84af42f0 N26 issue resolved https://status.getivy.io/incident/734223 Mon, 29 Sep 2025 10:17:00 -0000 https://status.getivy.io/incident/734223#a1c6318cfad55f105562eeac0d5f4163e42e1ee56292e824b3f67b94229fa975 We are currently investigating an issue with N26 that affects Payment Initiation. https://status.getivy.io/incident/729893 Thu, 25 Sep 2025 07:30:01 -0000 https://status.getivy.io/incident/729893#8816a6461c42424b755ba80385063c0297b58a4b50821839135d8686c5ea8459 Maintenance completed https://status.getivy.io/incident/729893 Thu, 25 Sep 2025 07:00:01 -0000 https://status.getivy.io/incident/729893#357f19bc39fb9448b43015f61120a5e41018194b3bc28b5bd831b707c913537a There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/ Tue, 23 Sep 2025 05:11:56 +0000 https://status.getivy.io/#295222f564c3fcd812e2ab01881b75aa710270831c9555126c11be09d9f8abea Documentation recovered https://status.getivy.io/ Tue, 23 Sep 2025 05:08:59 +0000 https://status.getivy.io/#295222f564c3fcd812e2ab01881b75aa710270831c9555126c11be09d9f8abea Documentation went down https://status.getivy.io/ Tue, 23 Sep 2025 03:38:57 +0000 https://status.getivy.io/#551e4408da1718c049ced72f011918de4d6c2200859ab50f8c78e0131d770986 Documentation recovered https://status.getivy.io/ Tue, 23 Sep 2025 03:35:56 +0000 https://status.getivy.io/#551e4408da1718c049ced72f011918de4d6c2200859ab50f8c78e0131d770986 Documentation went down https://status.getivy.io/ Mon, 22 Sep 2025 23:08:55 +0000 https://status.getivy.io/#c5a459397390ab88eaa8a3569d8ebc048374afa31d832e7679b4dad62b939b12 Documentation recovered https://status.getivy.io/ Mon, 22 Sep 2025 23:06:27 +0000 https://status.getivy.io/#c5a459397390ab88eaa8a3569d8ebc048374afa31d832e7679b4dad62b939b12 Documentation went down https://status.getivy.io/incident/727313 Fri, 19 Sep 2025 18:44:00 -0000 https://status.getivy.io/incident/727313#f5f8de4c63649ec3635c9ad3fc72c359b46dd04ab359fbf5ee586fce4a0a16b2 The issue seems to be resolved fully. We will continue monitoring the situation. https://status.getivy.io/incident/727313 Fri, 19 Sep 2025 18:27:00 -0000 https://status.getivy.io/incident/727313#b68bda79deb7216b8aa3ba5244a787d21ce3c7da9a3aae38bb5d8fd19682911c Conversion rates are stabilising and continuously increasing again towards normal levels. We are still monitoring the situation and will update on this later again. https://status.getivy.io/incident/727313 Fri, 19 Sep 2025 18:25:00 -0000 https://status.getivy.io/incident/727313#383cf40dfb2852de80cdb8a4646607be976879fba6e8859c3638130d1435e3c7 We are observing successful requests and service seems to be recovering. We are continuing to monitor to ensure service stability. https://status.getivy.io/incident/727313 Fri, 19 Sep 2025 16:24:00 -0000 https://status.getivy.io/incident/727313#1a89ac879988c4c3f3e900f1948f1fe0243578dbb0e509dd38bbf58bdfb7dec7 We see heavy drops in conversion for Revolut Open Banking Flows across all connections. Therefore, we assume that this is a full system outage of Revolut. We are in contact with the bank to resolve this as soon as possible. We will keep you posted on this. https://status.getivy.io/incident/725149 Thu, 18 Sep 2025 07:30:52 -0000 https://status.getivy.io/incident/725149#800b0f6b20d3953dff1c0564b66c8eb1a493bc6322b9484e50fe9890c173106a Maintenance completed https://status.getivy.io/incident/725149 Thu, 18 Sep 2025 07:00:52 -0000 https://status.getivy.io/incident/725149#5ef714027a267a19e2125bbd133358d9b5cd4b42b0552c7c70fa6151720cf23f There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/incident/721756 Wed, 10 Sep 2025 17:00:00 -0000 https://status.getivy.io/incident/721756#3f0f88e4ac8799d80753c81ad75831e8d78721ea5e45186c878d5af7a84557f2 The POLYGON mainnet issues have been resolved. Settlement times for FX on that network are back to normal. https://status.getivy.io/incident/721756 Wed, 10 Sep 2025 09:09:00 -0000 https://status.getivy.io/incident/721756#40cd3575b5ff660e392afa03755d312994a70ed215d11019d1921f0ddd7d65fc The POLYGON (POL) Mainnet is currently experiencing issues. This affects the times for FX Settlement on that network. We're in contact with the underlying providers to resolve this. https://status.getivy.io/incident/717544 Wed, 03 Sep 2025 08:27:00 -0000 https://status.getivy.io/incident/717544#1a9bdcd442fd50a59b0a36c65f500a7627a9fb7c3344d2fac8fe2eb88c029cd7 The issue has been resolved and Conversion rates are up again to normal levels. https://status.getivy.io/incident/717544 Wed, 03 Sep 2025 07:34:00 -0000 https://status.getivy.io/incident/717544#b7f6edb19d00c659372c2a771ecd2e70a0c3a852b76bfe1ae46aa61057ef3300 Investigating - Our monitoring system has detected a sever conversion drop of Sparkassen, BW-Bank, NORD/LB, Weberbank. We are checking with the bank directly to understand what is going on. We will keep you updated. https://status.getivy.io/incident/715975 Sun, 31 Aug 2025 21:06:00 -0000 https://status.getivy.io/incident/715975#bba79607b0bee05811e7f655dc1b218986683df9b2dabfef6a86b58f83f92ba9 The outage has been resolved by Volksbanken and instant payments are processed instantly again. Thank you for the patience. https://status.getivy.io/incident/715975 Sun, 31 Aug 2025 18:50:00 -0000 https://status.getivy.io/incident/715975#c293d20de61eee99c0f683db95e1248fab5cc5920245db66933924573a2035a9 Volksbanken Bank in Germany seems to have issues with their SEPA Instant Service. Instant Payments initiated through Volksbanken only arrive roughly 4-24h later instead of 10 seconds. This is an external issue meaning that Volksbanken has a general issue in their system which we can not resolve (https://xn--allestrungen-9ib.de/stoerung/volksbanken-und-raiffeisenbanken). We will keep you up to date with any news from the Bank directly. https://status.getivy.io/incident/714900 Sat, 30 Aug 2025 13:00:28 -0000 https://status.getivy.io/incident/714900#967ae80c970a89144f816603a0d5a432f993f4e160b024ccab114a8c14713be0 Maintenance completed https://status.getivy.io/incident/714900 Sat, 30 Aug 2025 09:00:28 -0000 https://status.getivy.io/incident/714900#1559d263daae2ec1e32aad57231d2a39b9a6754326eec6bff776b998a6ae848f There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/incident/714173 Thu, 28 Aug 2025 19:00:00 -0000 https://status.getivy.io/incident/714173#15730d012ce110e54e2a5c1869c9e68caf9726ea79c21eb05c281b441ba4a218 Maintenance has been completed and the issues have been resolved. https://status.getivy.io/incident/713455 Thu, 28 Aug 2025 13:00:28 -0000 https://status.getivy.io/incident/713455#2f389025f375f32ddc2c5d8a1510865984aac98fe052d90350600c9fb9c852dc Maintenance completed https://status.getivy.io/incident/714023 Thu, 28 Aug 2025 10:28:00 -0000 https://status.getivy.io/incident/714023#6ae53c4769b3d4fc422f3bda653c0cac9e671faa731ef61525800c5389349b23 Maintenance has been completed and the issues have been resolved. https://status.getivy.io/incident/713455 Thu, 28 Aug 2025 10:00:28 -0000 https://status.getivy.io/incident/713455#32068c7bda589ebbd921bd3646d43fbc351716b63b2e4d342389773602e8b4f5 There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/incident/714023 Thu, 28 Aug 2025 08:48:00 -0000 https://status.getivy.io/incident/714023#5c9be6ccea6e63cfe1a3fee8ffb14e57b3a4913a685ed67db130aa152b12fa42 A maintenance window scheduled by a core provider for the FX Settlement product is taking longer than expected. This will result in settlement delays. We will update as soon as we have more information. https://status.getivy.io/incident/712772 Thu, 28 Aug 2025 07:15:48 -0000 https://status.getivy.io/incident/712772#e6e77973aea068b067398206acb464b9988bc4f6a9e5d03eabbb202f97519b7c Maintenance completed https://status.getivy.io/incident/712772 Thu, 28 Aug 2025 07:00:48 -0000 https://status.getivy.io/incident/712772#4422ddfa9c02fd9c06d3b356902681e9873432301c3d2d0444a4eb54a3099a79 There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/incident/712768 Wed, 27 Aug 2025 13:00:53 -0000 https://status.getivy.io/incident/712768#e259a9fa5b69b61701639962dd6e5561dc804a9ea94de463ee2ceb995af3eef6 Maintenance completed https://status.getivy.io/incident/712768 Wed, 27 Aug 2025 10:00:53 -0000 https://status.getivy.io/incident/712768#7331c5e21e14a2075f492d014abc43e7af9e33ee0984a8d2a8131a85be374420 There is a maintenance window scheduled by a core provider for the FX Settlement product. This will result in pending settlements for the time. https://status.getivy.io/incident/707956 Mon, 18 Aug 2025 14:29:00 -0000 https://status.getivy.io/incident/707956#ceae8c7f292275aa575eeb67bde23447f3f5460764d1fe12ae46479d8aa6cd9b The issue has been resolved by our partner and payments are settling instantly again. https://status.getivy.io/incident/707956 Mon, 18 Aug 2025 14:12:00 -0000 https://status.getivy.io/incident/707956#612a36074ecd32d22b95669772a6638f28dcc5444b0cb43aefc36491dbebaea5 We currently see increased payment processing times with one of our bank providers. We have already escalated this and are investigating this with their team. We will keep you posted here, as soon as we know more. https://status.getivy.io/incident/622133 Sat, 19 Jul 2025 06:34:00 -0000 https://status.getivy.io/incident/622133#bc0c2fb5e984422dff873e321f39c9e7d38cd126cfd56f40015b70196c301c34 The issue has been resolved. We apologize for the inconvenience. https://status.getivy.io/incident/622133 Fri, 18 Jul 2025 20:40:00 -0000 https://status.getivy.io/incident/622133#b8bc6bf7b506f82df32e9c1a8a4d969f1e1cad89f01d0f7132d19b14545e7b1e We are currently investigating an issue with Deutsche Bank, Norisbank and Postbank that affects Payment Initiation. https://status.getivy.io/incident/621389 Thu, 17 Jul 2025 15:02:00 -0000 https://status.getivy.io/incident/621389#7835fc6f83ea94a72153cd7d60fc04d38cdc1e47e8fab95bf66c8c18ca2bea4b The fix is released and the return table is working correctly again. The root cause was a data validation issue on the API side which we are making sure to prevent going forward. https://status.getivy.io/incident/618807 Sun, 13 Jul 2025 15:35:00 -0000 https://status.getivy.io/incident/618807#b9bb8864bb0a82a9c574c0a04fdf58dc48b88859e0fd8cfa6c3d701445bfbcdc The issue has been resolved. We are monitoring the situation with the bank. https://status.getivy.io/incident/618807 Sun, 13 Jul 2025 12:37:00 -0000 https://status.getivy.io/incident/618807#b2651f29a042acabac5412c7f698dad1a4a20fc746fdae8bb285ac028460308c The Sparkasse Open Banking API experiences issues currently. We are investigating with the bank. We will post any major updates to the situation here. https://status.getivy.io/incident/617498 Thu, 10 Jul 2025 17:03:00 -0000 https://status.getivy.io/incident/617498#837326fe12a27a1fcb9f3261dbf09d6728f86f70abae942a7176bc28671c1318 The Issue has been resolved by our provider. We are taking actions to make sure we are set up with redundancy going forward. https://status.getivy.io/incident/617498 Thu, 10 Jul 2025 09:34:00 -0000 https://status.getivy.io/incident/617498#75335e3a296419d0fea25069e56557a8995809bdf5a0f74a04872f463e822b02 There are some ongoing issues with the API Reference Section of our documentation. This is a pending issue with our Documentation provider. We are contact with them to resolve this. No Services are affected. https://status.getivy.io/incident/616698 Wed, 09 Jul 2025 08:58:00 -0000 https://status.getivy.io/incident/616698#ee69e1a1b032bc696e4d00b8a081ffaf8a8ec72b489fcbf9f7532b2e68b8d79d The issue was automatically resolved by our infrastructure, and we’ve identified the root cause. Safeguards are now being implemented to prevent recurrence. https://status.getivy.io/incident/616698 Wed, 09 Jul 2025 08:51:00 -0000 https://status.getivy.io/incident/616698#af140600797cc81bfdd2338280aafbffc061b690f0db7055dc6a1578d50042e0 Some requests to the API briefly returned a 503 HTTP status code. The issue was automatically resolved by our infrastructure, and we’ve identified the root cause. Safeguards are now being implemented to prevent recurrence. https://status.getivy.io/incident/613718 Thu, 03 Jul 2025 17:30:00 -0000 https://status.getivy.io/incident/613718#1e69a0b8991f7f5b567da71b6d313d26275e06ce846ddaf2fcede2a6a7317ff1 The issue has been resolved and all payments have been cleared successfully. Webhooks have been sent for all pending payments. Please let us know, if you are still experiencing problems. Thank you for the patience. https://status.getivy.io/incident/613718 Thu, 03 Jul 2025 15:29:00 -0000 https://status.getivy.io/incident/613718#21b99597d8113ec2a4213bdd9aa31270e433c564d2cb5bce53abc6003235560e We are currently experiencing delays in settlement ("paid") notifications for some payments. Payments are still being received into your IBAN, but we are currently unable to provide real time updates via webhook, status endpoint and Ivy dashboard on the status of these payments. We are urgently working on a resolution and will update as soon as possible. https://status.getivy.io/incident/612314 Tue, 01 Jul 2025 08:10:00 -0000 https://status.getivy.io/incident/612314#a6f73a85c8abd28534de59f1aacab179fdb5c8b24c1b1623dfd1db3f20481739 We experienced an issue for Sparkasse, today between 10:10am and 10:40am. Both services, aggeragtion and payment, experienced a major outage Performance has since returned to normal. We apologize for the inconvenience. https://status.getivy.io/incident/601374 Thu, 12 Jun 2025 19:00:00 -0000 https://status.getivy.io/incident/601374#f7312f1c82fb9725284d07a00641e45bc24e2995a5e649d7d6576dba5ab8ff01 The issue has been resolved by the bank. The Integration is working fine again. https://status.getivy.io/incident/600964 Thu, 12 Jun 2025 09:35:00 -0000 https://status.getivy.io/incident/600964#e5ba87500c2e9b59b2170203ae42caa8713f83fb5390d29fdfb6fb5ef692389c The issue has been resolved. We apologize for the inconvenience. https://status.getivy.io/incident/601374 Thu, 12 Jun 2025 08:04:00 -0000 https://status.getivy.io/incident/601374#bd1cd34384f9dd253ce0d7d79aecea20593ad198fbf8d75204a6625f822a35ae We are aware of a service disruption impacting Revolut EU. We have isolated this to an issue on their end, and have escalated to them accordingly. We will update you as more information becomes available. https://status.getivy.io/incident/601374 Thu, 12 Jun 2025 08:04:00 -0000 https://status.getivy.io/incident/601374#1ddbbd0225540a3de328f2248c97a432fdc417aedcc4a33fe11adb7c47778096 We are aware of a service disruption impacting Revolut EU. We have isolated this to an issue on their end, and have escalated to them accordingly. We will update you as more information becomes available. https://status.getivy.io/incident/600964 Wed, 11 Jun 2025 16:47:00 -0000 https://status.getivy.io/incident/600964#e9ccc17a27042b280383999f607a50429f487b168b23c0ec2bbedaa3ccdf17e2 There is a partial outage of the Open Banking APIs of the following banks: BBBank, GLS Bank, PSD Bank, Sparda Banken, Volks- und Raiffeisenbanken Some customers are not able to complete the payment journey with these banks. https://status.getivy.io/incident/529686 Mon, 17 Mar 2025 16:10:00 -0000 https://status.getivy.io/incident/529686#0c67eb1b8089509e1f84151253c3ea9b5e8c75a1f6c2c020185b825e91983a74 The fix is working as expected and the simulation functionality is fully functional again. https://status.getivy.io/incident/529686 Mon, 17 Mar 2025 15:56:00 -0000 https://status.getivy.io/incident/529686#711cf7a05e40d34caef37047b2a1de217a2db6e6458b20408f6ab041f3a4d427 We have identified the issue and implemented a fix. https://status.getivy.io/incident/529686 Mon, 17 Mar 2025 15:36:00 -0000 https://status.getivy.io/incident/529686#13a7108313385f8d62baf5650f48346b350f3a44337d1ee0e054007ae16ee4fb Sandbox Simulations are currently not available for all customers. We are implementing a fix right now and will update you here promptly. https://status.getivy.io/incident/516738 Fri, 21 Feb 2025 17:04:00 -0000 https://status.getivy.io/incident/516738#b7ab4876bdcd8c880d1a397335ba7b211cdd2c3aa9c26f75215a1f71ee7c2065 All is working as expected for the past hours. Closing this item now. https://status.getivy.io/incident/516738 Fri, 21 Feb 2025 15:50:00 -0000 https://status.getivy.io/incident/516738#b5a9f22ece7e3fa7f6de33082d11db2bb527701614702caf3a2d01ce43b20c7b We have implemented a fix which is now live. We are monitoring the situation and will give you a heads up as soon as this is fully resolved. https://status.getivy.io/incident/516738 Fri, 21 Feb 2025 12:29:00 -0000 https://status.getivy.io/incident/516738#81bf832885b8f9c4afafbf0b1b86386f330f6a368d7f31cb5ae004877d496766 We’re having some trouble with the Sandbox Dashboard. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.